If Ypsilon manages your domain name, our automated systems usually configure Zoho DNS records for you. However, if you are managing your own DNS via a third party or manually inside Plesk, you must configure the MX records to connect your domain to Zoho.
Disabling Local Mail Delivery in Plesk
Since your mail will be handled externally by Zoho, you must tell your local server not to attempt to handle mail for this domain.
- Log into Plesk and go to Mail > Mail Settings.
- Select your domain name, click Enable/Disable Services, check the "Mail Service" box, choose Disable from the dropdown, and click OK.
Setting up the MX Records
- Go to your Domain's Hosting & DNS > DNS Settings.
- Remove any existing MX records pointing to your own server (e.g., `mail.yourdomain.com`).
- Add the following 3 new MX records exactly as shown:
- Type: MX | Mail server: `mx.zoho.eu` | Priority: 10
- Type: MX | Mail server: `mx2.zoho.eu` | Priority: 20
- Type: MX | Mail server: `mx3.zoho.eu` | Priority: 50
Adding the Zoho SPF Record
To ensure your emails don't go to spam, add this TXT record to authorize Zoho:
- Type: TXT
- Domain name: (leave blank)
- TXT record:
v=spf1 include:zoho.eu ~all
After clicking Update to apply the DNS zone changes, it may take a few hours for emails to start flowing correctly into your new Zoho inbox!
