Preguntes Freqüents - FAQ

knowledgebase

ypsilon.kb.documentation
Server & Hosting Management

Understanding Domain Auto-Renewal

  • 23 Ha estat útil la resposta?

Auto-Renewal is the safest way to ensure your domains and web hosting services don't expire unexpectedly due to a missed invoice email.

How Auto-Renewal Works

By default, when you register a new domain or buy a hosting package, Ypsilon enables Auto-Renewal. Here is the process:

  1. Our system generates a renewal invoice roughly 14 days prior to the actual expiration date of the domain.
  2. If you have a default payment method on file (like a Credit Card or active PayPal Billing Agreement), the system will automatically attempt to capture the payment on the invoice due date.
  3. Once payment is successful, the domain is renewed seamlessly at the registry for another year!

How to Disable Auto-Renewal

If you plan to let a domain expire or wish to cancel a project, you must turn off Auto-Renewal to prevent being billed.

  1. Log into your Ypsilon Client Area.
  2. Go to Domains > My Domains.
  3. Click the Manage (Wrench) icon next to the domain.
  4. Select Auto Renew from the left sidebar menu.
  5. Click the red Disable Auto Renew button.
Note: Disabling Auto-Renewal does not cancel the current invoice if it has already been generated. You must contact support to cancel an open invoice.

Ha estat útil la resposta?

Articles Relacionats